Meenakshi Thanikachalam

Visionary Business Technology Executive leading enterprise-scale transformation, AI innovation, digital reinvention, and modernization across digital, data platforms, infrastructure, and cybersecurity. In roles spanning CIO, CDAO, and CTO functions, I partner with CEOs, COOs, and Boards to define strategic roadmaps, modernize platforms, and align IT initiatives with business growth objectives for Retail banking, Commercial banking, and Insurance. I build high-performing Agile teams that deliver measurable business value, operational efficiency, and innovation at scale. SIGNATURE IMPACT ✅ Digital Reinvention & Customer-Centric Transformation – Led Customer 360, loyalty, and digital onboarding initiatives, integrating omnichannel digital marketing, MarTech/AdTech, personalization, social analytics, mobile apps, web portals, chatbots, conversational AI, self-service platforms, and AI-driven recommendations. Shifted organizations from product-centric to customer-centric, enabling data-driven personalization, improving engagement, and delivering $30M+ annual savings ✅ Enterprise Architecture & Modernization: Cloud & Infrastructure Modernization – Architected cloud-native, API-first, event-driven, microservices-based platforms across AWS, Azure, and Redshift, modernized infrastructure for 20K+ users across hybrid environments, improved uptime to 99.99%, enhanced scalability by 40%, reduced costs by 25%, and deployed DevSecOps/MLOPS pipelines. ✅ Advanced Analytics & Risk – Developed CECL and loss forecasting platforms (AWS EMR, Spark, Python, Redshift), enhancing prediction accuracy on $1B in reserves and generating $20M+ annual savings. ✅ M&A & Enterprise Leadership – Directed claims and data conversion during The Hartford/Aetna acquisition, supporting $5B in written premium. Managed 300+ global resources, $60M+ portfolios, and enterprise modernization programs. CORE EXPERTISE ✅ Enterprise Platforms & Core Banking – SAP, Siebel CRM, Salesforce, FIS, Fiserv, Oracle Flexcube ✅ Cloud & Infrastructure – AWS, Azure, Redshift, API-first, Microservices, Event-Driven Architecture, DevSecOps, MLOps ✅ Data & AI – GenAI, LLMS ML, NLP, Graph Data Science, Hadoop, Snowflake, Databricks ✅ Digital Customer Experience – Omnichannel platforms, MarTech/AdTech, Personalization, Social Analytics, Chatbots, Conversational AI, Self-Service Portals ✅ Cybersecurity & Compliance – Zero Trust, IAM, SOAR, GDPR, GLBA, SOC2, PCI, Dodd-Frank #CIO #CTO #CDAO #CDO #meenakshivt@gmail.com